Our Mission

Gary Kincaid Insurance mission is to insure our customers’ futures by understanding and solving their unique problems and delivering a wide-range of insurance products and solutions to exceed their unique insurance needs. Gary Kincaid Insurance wants to provide not only highly competitive solutions, but also the right solutions.

Notice of Privacy Policy

We value you as a customer and we know how much privacy means to you. You will have the opportunity to review our policies for collecting, using, securing, and sharing information the first time we do business with you and every year you are a Gary Kincaid Insurance customer.

  • Whether you are a current, former, or potential customer, Gary Kincaid Insurance treats your personal information with the same high level of confidentiality and security. We never sell your personal information.
  • We only share your personal information as necessary to provide the insurance products and services you have requested or to contact you about Gary Kincaid Insurance's products and services.
  • We DO NOT share information with third parties for marketing purposes unless we have your prior permission to do so. This is our pledge to you.

Our Use And Disclosure of Information

At Gary Kincaid Insurance, we gather information about you that may be used to process and service your insurance policy, settle your claims and offer you additional products and services that we think may be of interest to you, and as permitted or directed by you. Some of this may be nonpublic, personal information (information not available to the general public) that is provided by you, that we gather from transactions and communications with you, through services performed for you, that we obtain from third parties, or that we obtain through other means, all as permitted by law.

Information We Collect From You

We collect, use, and share information we need to conduct our business, to advise you of our products and services, and to provide you with customer service. We may collect and maintain several types of customer information needed for these purposes, such as those below.

Types of information we may collect and how we gather it:

  • From you; on applications for our insurance, banking, and investment products; from other policies or products you have with us; or on other forms, through telephone or in-person interviews, your Gary Kincaid Insurance agent, and our contact centers
  • From your visits to garykincaid.com, use of our mobile and social media applications, and your interactions with our online advertisements
  • From your transactions or experiences with us; such as your payment history and underwriting and claim records
  • From the Gary Kincaid Insurance family of companies and non-Gary Kincaid Insurance companies, organizations, or consumer reporting agencies, such as your driving record, claim history, or credit information.

Information We Collect From Third Parties

We want to make you aware of how we use Internet cookies and analytical tools to enhance your experience when visiting garykincaid.com or using our mobile and social media applications. Cookies are files we place in your computer's browser to store your Gary Kincaid Insurance online preferences. Web analytics provide non-personally identifiable statistical information about how visitors interact with our website and applications. Our mobile and social media applications may also collect non-personally identifiable demographic information (such as age, sex, and city/state location) about the users of each application. Prior to installation of any application, you will see a statement describing what information is collected from your use of that particular application.

Information About Your Transactions

This includes information about your transactions with us and others, including our affiliates. It includes information such as your policy coverage levels, account balances, claims history, and billing information.

Information We Disclose

We share information about our transactions (such as payment of premium) and experiences (such as an auto accident) with you and with Gary Kincaid Insurance agents to better serve you and to help meet your current product and service needs. We may share information about you with persons or organizations inside or outside our family of companies for our everyday business purposes and as permitted or required by law. We also may share information about you with companies that perform marketing or other services for us or with whom we have joint marketing agreements. These agreements allow us to provide a broader selection of insurance and financial products to you.

We may also share customer information with consumer reporting agencies and with other entities as needed to handle your claim and to protect against fraud and unauthorized transactions. For example, we might share name, address, and coverage information with an auto body shop to speed up repairs on auto damage claims.

The following are examples of situations in which we may disclose information:

  • Your information may be passed between us and our agents, appraisers, attorneys, investigators, and others who may be involved in the sales and marketing of Gary Kincaid Insurance products and services, processing of applications, and servicing of policies or claims.
  • We provide your policy information to adjusters and other appropriate business entities when you are involved in a claim.
  • We may provide your information to others whom we determine need such information to perform insurance or other professional functions for us. These may include parties helping us with administrative services and consumer reporting agencies.
  • We may supply information as required by search warrant, subpoena, or legal process, with state insurance departments, or other law enforcement or government authorities when required by law, or to protect our own legal interests in the event of suspected illegal or fraudulent activities.
  • If we collect your information as an agent for one of our business partners, we may use it to contact you or make you an offer regarding insurance that may be of interest to you.

All of the nonaffiliated entities with which we may share your information are required to keep the information confidential and use it only for the purposes for which it was shared, except as otherwise permitted by law.

Gary Kincaid Insurance Communications

As a Gary Kincaid Insurance customer, Gary Kincaid Insurance will contact you regarding your policy and our products and services, such as billing notices, confirmations of changes, changes to our products, and other Gary Kincaid Insurance-specific communications. You may NOT unsubscribe from these Gary Kincaid Insurance-specific communications that relate to your primary usage of our service and products; and you agree to receive these if you make a purchase

From time-to-time, Gary Kincaid Insurance may contact you about third-party promotions. In addition, prior to purchasing a policy or after canceling your policy, Gary Kincaid Insurance may contact you to confirm your quote or invite you to come back and get a new quote or to purchase a policy. You will have the ability to unsubscribe from whichever type of communication you received.

Confidential and Secure Environment

Gary Kincaid Insurance is strongly committed to protecting the confidentiality and security of your information against unauthorized access and disclosure

Links to Other Companies on the Gary Kincaid Insurance Web Site

The Gary Kincaid Insurance Web site contains links to our business partners and links to other sites offering valuable information. If you choose to provide any personal information directly to any of these entities, the collection and disclosure of your personal information by that entity will be governed solely by that entity's privacy policy. Gary Kincaid Insurance makes no representations or warranties regarding these sites.

Reviewing or Correcting Your Information

As a customer, you can always review and update your information by calling our customer service center at 1- 972-617-0063. All consumers have the right to know the personal information that Gary Kincaid Insurance has about them and to make changes to that information. To make such an inquiry please call our customer service center or write to the address listed below and identify the information you would like. You will be required to provide certain personal information for identity verification purposes. If your information is immediately accessible when you call, the customer service representative will review it with you and you may make changes to it at that time. If your information is not immediately accessible when you contact us, within 30 business days, Gary Kincaid Insurance will inform you of the types of information we have about you. If you would like to further review the information, you may review and copy the information in person at our customer service center or request a copy be sent to you by mail. Gary Kincaid Insurance may charge a fee for providing a copy by mail.

Information Request

Gary Kincaid Insurance Customer Service
233 E. Ovilla Road, Suite 100
Red Oak, Texas 75154

Contact Information

For questions about our privacy policy, please contact us at the address below, or send an email to:info@garykincaid.com

Gary Kincaid Insurance Customer Service
233 E. Ovilla Road, Suite 100
Red Oak, Texas 75154

Gary Kincaid Insurance may modify this Policy from time to time. The current policy is always available at www.garykincaid.com. If significant changes are made to the Policy, Gary Kincaid Insurance will notify its customers.

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